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Talk to the people running the tour

Ask us anything before you book, including whether you need us at all. We answer between 9:00 AM and 11:00 PM Malaysian time, every day.

How to reach us

Booking & enquiry hours

Booking and enquiries 9:00 AM - 11:00 PM MYT, Monday to Sunday

Our registered office

Exotic Asia Holidays Travel & Tours Sdn Bhd
10-1-1 Queens Avenue, Jalan Bayam
55100 Cheras
Kuala Lumpur, Malaysia

This is our company office, not a shopfront and not the attraction. Batu Caves itself is at Batu Caves, Gombak, 68100 Selangor, 13 km north of Kuala Lumpur city centre.

Send us an enquiry

Tell us your dates, group size and hotel. We will come back with availability, the pickup arrangement that applies to you, and an honest view on whether a tour is the right call.

We use your details to answer your enquiry and nothing else. See our privacy policy.

Booking questions

How many steps are there, and is there a lift? expand_more

There are 272 steps up to Temple Cave, with no lift, ramp or alternative route. They're steep but have landings to rest on, so assess your group's mobility honestly before booking.

Where do you offer hotel pickup? expand_more

Complimentary hotel pickup is included within 10 km of the Petronas Twin Towers, covering KLCC, Bukit Bintang, Chow Kit, Bangsar, Mid Valley and KL Sentral. Areas beyond that radius (Petaling Jaya, Subang Jaya, Shah Alam, Ampang, Cheras) are served on surcharge, or you meet at Corus Hotel Kuala Lumpur.

How do I book and what happens after? expand_more

Book and pay online through Bokun and you'll get an immediate email voucher. Your driver's WhatsApp contact is sent the day before departure. Wait in your hotel lobby 10 minutes before the scheduled time.

What's your cancellation policy? expand_more

Full refund when you cancel at least 2 days before departure. Verify the exact terms for your specific product at checkout.